New Year’s Eve is the final act in another tumultuous year for air travel.
Thousands of flights have been canceled over Christmas and New Year’s Eve weekend, as the COVID-19 omicron variant continued its rapid spread, putting pressure on staffing at airports and airlines, while snowstorms in some U.S. regions making a challenging situation even worse.
Passengers and crew expressed their frustration online. One woman wrote on Twitter TWTR, -1.30% of the busy holiday season: “Probably none of you care or follow me for this kind of stuff, but f***, being a flight attendant during the holidays is no fun. I swear if I get canceled or re-routed one more time, I’m going to lose my mind.”
Another passenger lamented about her canceled flight: “I tried to rebook, but their website was down. I called. Spent and hour on the phone only to get hung…