Why a Luxury Manager Needs a Combination of Substance and Style

Why a Luxury Manager Needs a Combination of Substance and Style

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If there is a domain that has zero tolerance, it is luxury. Luxury companies set high standards for the brand first, and for everything that contributes to adding value and preserving their exclusivity and respect. 

Employees play a prime role since they are brand curators and product experts. Everybody is a brand representative, starting from the CEO. 

My career in luxury started over ten years ago when I was working as a hostess at a trade show at the Javits Center in Manhattan. One of the exhibitors asked me to join his company and open a branch on the East Coast.

I asked myself why he offered the position to me and not to my colleague. She was working there as well, and her curriculum was as good as mine. I discovered the reason many years later. Managing the East Coast…

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